Email details from Canadian Consulate

Dear Roland,

You will need to enter Canada on your Canadian passports.

Regards,

Thank you for your message. The Consular section in Sydney is responsible for New South Wales, Queensland and the Northern Territory. Our office in Canberra is servicing the rest of Australia.

Your query was submitted in English. To receive this response in French, please resend your message with the request in French in the subject line

Timely and efficient processing is important to us.  We receive an enormous amount of correspondence daily.  This generic response will assist you to find the information you need.

PLEASE NOTE: consult the relevant links/text highlighted in yellow to find your information:

GENERAL INFORMATION: if you seek information available on our website, this is the only response you will receive. To facilitate your search, you can consult the links below or control click on the icons located at the right side of this message

-Office hours, holidays, address (also valid to mail applications):

http://www.canadainternational.gc.ca/australia-australie/contact-sydney-contactez.aspx?lang=eng

-Fees, exchange rates and acceptable means of payment: click on ALL FEES (right column).

-Passport application forms and instructions:

http://www.pptc.gc.ca/info/index.aspx?lang=eng&region=international

-Proof of citizenship application and instructions:

http://www.cic.gc.ca/english/citizenship/proof.asp

-Passport photos: you can consult any photographer as long as the specifications on the instructions attached to the application forms are respected

**You must provide a large REGISTERED prepaid envelope to have your passport and documents returned by mail**

http://www.canadainternational.gc.ca/australia-australie/consular_services_consulaires/passports-passeports_adults.aspx?lang=eng

IF YOU ARE PROVIDING INFORMATION FOR YOUR CASE: your information will be sent directly to your file and appropriate action will be taken. This is the only acknowledgement you will receive.

CASE STATUS FOR PASSPORT and CITIZENSHIP APPLICATIONS:

We do not respond to status queries for applications within the advertised processing times:

20 working days for passport renewals, 30 days for general passport applications and 10-12 months for citizenship applications for routine cases, starting from the time we receive a complete application and excluding mailing time.

If the processing of your application has exceeded the current processing time, please ensure your name, date of birth and file number are in the subject line of your e-mail with the mention: EXCEED. Please note that processing times may change and are not guaranteed.

We do not acknowledge reception of applications. You may use your mail tracking number to verify delivery

GUARANTORS: An individual can qualify as a guarantor if:
1-s/he holds a valid or expired (less than one year) Canadian passport OR

2-s/he is on the occupation list provided on the passport application instructions sheet AND s/he must be residing and working in Australia. For more information you can consult the instructions on the passport application or:  http://www.pptc.gc.ca/info/section2.aspx?lang=eng

 CANADIAN DUAL NATIONALS AND eTA:

Canadian citizens including dual nationals are not eligible to apply for an eTA and are expected to travel on their Canadian passport:

http://www.cic.gc.ca/english/visit/dual-canadian-citizens.asp

Before applying for a Canadian passport, you must obtain an original proof of Canadian citizenship if you do not have one (Canadian birth certificate or Citizenship certificate).

Special procedures for Canadians affected by eTA and facing urgent travel have been implemented. Please consult the following link to find out if you qualify and can submit concurrent passport and citizenship applications:

http://www.cic.gc.ca/english/citizenship/urgent-proof.asp

CRIMINAL RECORDS AND VULNERABLE SECTOR CHECKS: The consular section is not responsible for Criminal Records and vulnerable sector checks and does not provide forms. For more information and related inquiries,  you can consult  the RCMP website at http://www.rcmp-grc.gc.ca/cr-cj/fing-empr2-eng.htm. You will also need to contact your local police station in Australia to arrange for fingerprinting.

NOTARIAL SERVICES: The Consulate offers limited notarial services to Canadians with prior appointment and ONLY when those services are not available locally. Before booking an appointment, we will require information about which service provider you consulted and why the service you are seeking cannot be performed locally.

CANADA PENSION PLAN, OLD AGE SECURITY, SIN NUMBERS, TAXATION, AND REGISTERED RETIREMENT SAVINGS PLAN (RRSP): the consular section is not responsible for these programs. For information and inquiries on CPP, OAS, or SIN numbers, you may consult Services Canada’s website at http://www.servicecanada.gc.ca/eng/home.shtml. For taxation issues: http://www.cra-arc.gc.ca/menu-eng.html.

For RRSPs, you may consult http://www.cra-arc.gc.ca/tx/ndvdls/tpcs/rrsp-reer/rrsps-eng.html.

DRIVER’S LICENSES: is a provincial responsibility. For all inquiries, the relevant provincial authorities must be consulted

INQUIRIES ABOUT THE TRANSFER OF AUSTRALIAN VISAS OR OTHER AUSTRALIAN IMMIGRATION ISSUES: Please consult Australian immigration authorities: http://www.immi.gov.au/Pages/Welcome.aspx

·         FOR TECHNICAL DIFFICULTIES WITH WEBSITE CONTENTS: Please seek help through the website you are consulting

Consular Section/Services Consulaires

Telephone | Téléphone: +61 2 9364 3000
Facsimile | Télécopieur: +61 2 9364 3098
sydny-cs@international.gc.ca

Level 5, 111 Harrington Street / 5e étage, 111 rue Harrington
Sydney NSW 2000
Australia | Australie

Consulate General of Canada | Consulat général du Canada
Government of Canada | Gouvernement du Canada

www.australia.gc.ca | www.australie.gc.ca

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